As specified here, an hotfix is available to resolve one very annoying Windows Server 2003 problem: when the system stops responding but ICMP "ping" works anyway, it COULD be a system process (LSASS.EXE) that stopped working the right way.
The bug affects both SP1 and SP2 patched systems.
The hotfix resolves this situation but must be obtained by contacting the Microsoft Online Customer Services.
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